Terms of service

Terms & Conditions

Last Updated: 22 June 2026

Welcome to Glow With Eleganz. By accessing or using our website, you agree to these Terms & Conditions.

1. General

These Terms govern your use of Glow With Eleganz and all purchases made through our website.

We reserve the right to modify these Terms at any time without prior notice.

2. Products

We strive to display our jewellery products accurately. However:

  • Product colors may vary slightly depending on screen settings and photography.

  • Minor variations in finish, stones, or craftsmanship may occur.

  • Product availability is subject to change without notice.

3. Pricing

  • All prices are displayed in Indian Rupees (INR) unless otherwise stated.

  • Prices may change without notice.

  • We reserve the right to cancel orders resulting from pricing errors.

4. Orders

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Verify customer information before processing

An order confirmation does not guarantee acceptance of the order.

5. Shipping

  • We offer Pan India shipping.

  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, or other unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information.

6. Returns, Refunds & Exchanges

Eligible Cases

Returns or replacements are accepted only if:

  • The product is damaged upon delivery.

  • An incorrect product was delivered.

Mandatory Parcel Opening Video

A continuous 360-degree parcel opening video is mandatory for any damage, missing item, or wrong product claim.

Claims submitted without a parcel opening video may not be accepted.

Return Shipping

  • Return shipping is free for approved damaged or incorrect product claims.

  • For any other approved return requests, return shipping charges may apply depending on the customer's location.

Refunds

  • Approved refunds will be processed to the original payment method used during purchase.

  • Refund processing times may vary depending on the payment provider and bank.

7. Intellectual Property

All website content including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Designs

  • Text

are the property of Glow With Eleganz and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Glow With Eleganz shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product purchased.

9. User Conduct

You agree not to:

  • Use the website unlawfully

  • Attempt to interfere with website operations

  • Submit false information

  • Engage in fraudulent activities

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City, India].

11. Contact Information

For any questions regarding these Terms:

Email: eleganztrading@gmail.com
Business Name: Glow With Eleganz
Website: https://glowwitheleganz.com